Civicist

CIVIC TECH NEWS & ANALYSIS
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First Post

CHALLENGES

CHALLENGES

Color of Change is raising money for a PI to look into #SandraBland; the White House creates Twitter handle @TheIranDeal; and more.

  • This may be a first in online fundraising: Color of Change is trying to raise money to hire a private investigator to investigate the Texas Department of Public Safety, the Walter County prosecutor and sheriff responsible for handling Sandra Bland, who died nine days ago in police custody after being arrested for a minor traffic violation.

  • Very related: Freelance journalist Ben Norton notices that the official dash-cam video released by the Texas Department of Public Safety includes several bizarre edits, leading filmmaker Ava DuVernay to tweet: “I edit footage for a living. But anyone can see that this official video has been cut. Read/watch. Why?”

  • The Knight Foundation is announcing the winners of its latest News Challenge, focused on elections, this morning at the Annette Strauss Institute for Civic Life in Austin, starting at 10:30am ET. You can watch live here.

  • Our Jessica McKenzie has a report on one of the most interesting winning projects: “Informed Voting from Start to Finish,” a collaboration between Turbovote, e.thePeople, and the Center for Civic Design.

  • Congrats as well to the Internet Archive, which also won a News Challenge prize for its 2016 political ad tracker. Today the Archive and the GDELT Project are launching two amazing visualizations of TV news coverage, one focusing on how money flowed through campaign advertising in Philadelphia during the 2014 election cycle, and the other showcasing an innovative way of seeing what got picked up and rebroadcast from President Obama’s 2015 State of the Union address. One fun finding: the most popular video clip from Obama’s speech was when he ad-libbed his response to Republicans cheering his declaration that he had “no more campaigns to run.” As Kalev Lateru of George Washington University and GDELT (Global Database of Events, Language and Tone) says, “What you are seeing here is a first glimpse of a whole new way of exploring television, using enormously powerful computer algorithms as a new lens through which to explore the Internet Archive’s massive archive of television news.”

  • Brave New Internet of Things: With the help of two hardworking car security researchers, Wired’s Andy Greenberg completely owns the story of how today’s connected cars can being remotely taken over by hackers accessing their controls through a vulnerability in their Uconnect system.

  • Chrysler is already taking steps to patch the security hole exposed by Greenberg’s hacker friends, Charlie Miller and Chris Valasek, but many drivers probably won’t take their cars in for a repair, leaving them vulnerable. Miller estimates that as many as 471,000 vehicles on the road may be at risk.

  • Coincidentally, Senators Ed Markey (D-MA) and Richard Blumenthal (D-CT) yesterday introduced the Spy Car Act, calling on the FTC and the National Highway Traffic Safety Administration to take steps to protect driver privacy and security against outside hacks.

  • The war of words between Uber and New York Mayor Bill De Blasio continued to escalate, Matt Flegenheimer of the New York Times reports, with the mayor and his political allies now comparing Uber to corporate behemoths like Wal-Mart.

  • Interviewed in Rome where he is attending a Vatican conference on climate change, De Blasio told The Guardian, ““I think it’s clear that as a corporation, as a multibillion dollar corporation, Uber thinks it can dictate to government. I remind them that the government represents the people and the people’s larger interest, and that is more important than any one company’s needs.” He also mentioned that he had commiserated with the mayor of Paris, whose own taxi drivers are also at war over the Uber issue.

  • Ben Popper of The Verge takes a close look at Uber’s claim that the city’s proposed one-year slowdown on the growth of ride-hailing services would kill its business and concludes, “The claim that 10,000 new jobs would disappear if Uber can’t license an unlimited supply of new cars is pretty hard to swallow.”

  • In case you think Uber is just like any other tech company trying to get local governments to welcome its business, it’s worth reading Bloomberg News’ Karen Weise’s story from a month ago on how Uber conquered its critics in Portland, Oregon.

  • The White House has created a Twitter account for @TheIranDeal. The account mainly follows media figures, which makes sense because it’s part of the Obama administration’s sales push for the agreement. But I was kind of hoping @TheIranDeal would also follow something like @NAFTA, or at least @TheNewDeal.

  • Nicko Margolies, the manager of the Sunlight Foundation’s now defunct Politwoops projects, points out to The Hill’s Mario Trujillo that there’s nothing stopping private individuals from keeping track of deleted tweets from politicians. “If we weren’t sort of a work-in-the-open organization, you could run Politwoops and just not tell anyone,” he tells her. “And I think Twitter probably wouldn’t find out,” he says at another point, before quickly adding, “That’s not an endorsement.”

  • The U.S. Department of Agriculture is putting up $75 million in loans and $11 million in grants to increase broadband access in rural areas in seven states.

  • Facebook doesn’t have standing to challenge search warrants on behalf of its customers, a NY state appeals court ruled yesterday, James McKinley Jr. reports for the New York Times.

  • Here’s an important data point from Josh Israel’s excellent report on the state of the progressive netroots for Think Progress: “In 2006, the prominent progressive blog MyDD listed a progressive blogroll of the top websites in each of 43 states. Today, just 18 of those remain active.”

  • RIP E.L. Doctorow, one of America’s great writers. Take a moment and ponder, or savor, what he had to say a year-and-a-half ago about the internet and culture when he received the National Book Award medal for his distinguished contribution to American letters.

  • I wonder if politicians will find this useful: The team behind Delicious has just released Dmail, a Chrome extension that lets you send email that self-destructs.

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First Post

RECAPS

RECAPS

Hillary Clinton gives noncommittal answers during Facebook Q&A; what $1.4 billion will get you in Chicago; and more.

  • During a Facebook Q&A yesterday, presidential candidate Hillary Clinton took a question from the Huffington Post’s Alex Howard about what policies she might support to help workers displaced by automation or fending with the uncertainties of the “gig economy.” Her answer, he notes, was pretty noncommittal, beyond saying that “we have to resolve these questions while embracing the promise and potential of these new technologies and without stifling innovation or limiting the ability of working moms and veterans and young people to get ahead.”

  • Uber’s NYC general counsel Josh Mohrer wants a face-to-face live-streamed conversation with Mayor Bill de Blasio (“so all New Yorkers can watch”), but the mayor says “I don’t debate with private corporations,” Gloria Pazmino reports for Capital NY.

  • Capital NY’s Dana Rubinstein recaps the last few weeks of back-and-forth between Uber representatives and City Hall, uncovering enough miscommunication, fits of pique and contradictions to make clear that the current confrontation probably isn’t what anyone actually wants, but laying a lot of blame at the Mayor’s feet. Two paradoxes that jump out of her story: Taxi Workers Alliance founder Bhairavi Desai, who is often at war with the traditional taxi industry over its exploitation of workers, backs the proposed cap on Uber’s growth, but does so because what she fears most is how the job of taxi driver itself is becoming unsustainable. And, Rubinstein notes, while De Blasio is saying he wants to protect workers, one of his big tax donors, Evgeny Friedman, has been sued by the attorney general for mistreating his.

  • Nilay Patel of The Verge explains why we should rue the rush by Apple and Facebook to lure publishers into their mobile web: “The entire point of the web was to democratize and simplify publishing using standards that anyone could build on, and it has been a raging, massively disruptive success for decades now. But the iPhone’s depressing combination of dominant mobile web marketshare and shitbox performance means we’re all sort of ready to throw that progress away.” (h/t Andrew Golis)

  • Take data on who is being imprisoned in Illinois, and look back at their home addresses, estimate the cost per prisoner, add maps, and here’s what you find: Five poor neighborhoods in Chicago have had more than $1.4 billion spent on incarcerating many of their residents from 2005-2009, this new study on the city’s “Million Dollar Blocks” shows. 851 blocks have had more than $1 million spent on imprisoning residents, and 121 of those spent that much just to incarcerate people for non-violent drug offenses. The study builds on earlier work by Laura Kurgan of Columbia University that found a similar pattern in New York City.

  • Civic Eagle is an early stage mobile app that is hoping to engage ordinary Americans in the public conversation by using short video debates. Though the start-up is tiny, the Huffington Post’s Alex Howard writes that “The Civic Eagle team has built a more interesting civic app than many I’ve seen demonstrated in the past few years.”

  • Years ago, Al Gore suggested that we put a satellite in geosynchronous orbit above Earth to beam a continuous live view if the sunlit side of the planet back home. Now that vision has become a reality (well, without the live view), as this post by Robinson Meyer of The Atlantic explains.

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Civic Tech Mapping Social Media

HOW TO USE NETWORK MAPS TO UNDERSTAND A CROWD

HOW TO USE NETWORK MAPS TO UNDERSTAND A CROWD

  • “When crowds fill a public space they can change history,” observed Marc Smith, director of the Social Media Research Foundation, at Personal Democracy Forum this year. “And yet where are the pictures of the cyber crowd?”

    We worry about our social networks—who’s following us, who are we following, how many likes am I getting, how many retweets did that get—but are we asking the right questions?

    The Social Media Research Foundation’s project NodeXL displays maps of connections on Twitter in a unique way. By taking a topic or phrase and mapping out the connections in a network approach, we can see more than just who is talking to whom; we can see the communities that are being formed around particular issues. When we take a step back and see not just who the community is, but how it’s formed and what shape it takes, we can begin to ask deeper questions: Am I reaching who I want to reach? How can I reach that cluster of people over there? Do I want to reach that cluster of isolated people? The focus becomes less about numbers and more about the quality of the connections being made.

    In the context of branding or marketing, there is obvious value to this: Am I growing my brand in the direction that it needs to? Am I getting my brand to the right communities, and which online leaders do I need to engage in order to do so? However, in the context of a social movement, the value is arguably more crucial. Social movements live and breathe online, but who analyzes the movement? Without the broad view of how a movement is shaped, it is left to grow or falter passively on its own.

    NodeXL provides a tool for organizers and activists to see a movement, see who participated, and then see what kind of community has formed. Once you know what kind of community you have, you can look at ways to expand it, shape it, grow it, while mapping trends of the community over time. Collective action is difficult to cultivate and sustain; NodeXL provides a space to support action by asking questions like: Who are our main hubs? Which communities are talking about our issues, but not connected to the movement? How can we reach them? Do we have an active community or just a passive audience?

    When answering these questions, we can streamline engagement processes and focus on the movement, not just the numbers.

    Here is an example of a NodeXL network map, comparing the community around “civictech” in May to the community in June. “As people reply and mention one another, they form links or ties that form communities,” Smith explained. “The civic tech network is predominantly a ‘hub-and-spoke’ pattern, with a hub that gets repeated (or retweeted) by many others. A large volume of completely disconnected people are a major portion of the population. These ‘isolates’ are mostly missing from these networks, but still contribute to the conversation. Some areas of the networks are ‘dense,’ which represents a community of connected people, without a central ‘hub,’ and many topic leaders.”

    Overall, in May we see many hub-and-spoke clusters, such as the groups in G2, G5, and G6. This signifies audiences of people tweeting and retweeting from central groups of broadcasters, or mayors. But when we look at June, the clusters become denser. This signifies the audiences connecting to each other, rather than through central mayors, building a more dynamic community. We can also see clearer green lines (showing a direct connection) in May, and in June we see a more spread out series of lines, showing that more connections across communities were formed.

    This change can largely be attributed to the Personal Democracy Forum being held, and is a good example of what a big, centralized event can do for a dispersed community, in terms of building relationships. Using NodeXL, we could see who became more connected to the community because of the conference, trace anyone who went from an isolate to a part of the community and vice versa. We can also see which new isolates entered the conversation, and over time with more comparative graphs, could see their growth in the community as well. This gives us the ability to know who to communicate with, and which “mayors” bring in more members of the community.

    Having followers and retweets is important, but it’s only the surface level step. Numbers only get you so far, in order to understand how, why, and where you need to grow requires a network outlook. NodeXL, and the work Marc and the rest of the SMRF are doing, provides the tool to obtain and analyze that network.

    Asher Novek is a freelance producer, storyteller, and community activist. He is the founder of HeartGov, an SMS based platform designed to connect local government and communities. HeartGov is currently running in Brooklyn, working with local elected officials and community based organizations to connect to citizens. Follow him @ashernovek.

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First Post

GATE-CRASHING

GATE-CRASHING

Netroots Nation gets back to its unruly roots, shouting down O’Malley and Sanders; how NASA got good at social media; and more.

  • Over the weekend at Netroots Nation, activists with #BlackLivesMatter, the Dream Defenders, and the Black Alliance for Just Immigration interrupted the conference’s presidential town hall session with candidates Martin O’Malley and Bernie Sanders. As David Dayen reports for the New Republic, neither candidate rose to the occasion, presumably because they expected a traditional Democratic party event rather than a democratic power protest.

  • Netroots Nation, which was originally the Yearly Kos conference, has its roots in the unruly outsiders who “crashed the gates” of the Democratic establishment in the mid-2000s, but in recent years it has gotten much more professionalized, like a trade show for the liberal-left. This weekend’s events mark a shift back toward movement politics. And as Chris Savage of Michigan’s Electablog recounts, the confrontation during the town hall session was a “teachable moment” for white progressives.

  • BuzzFeed’s editor in chief Ben Smith looks under the hood of the escalating conflict between New York City Mayor Bill de Blasio and Uber and sees “a high-stakes confrontation that will absorb his mayoralty and define the politics of Uber and its lesser-known siblings in the flexible, insecure new economy.” He reports that City Hall thinks the cap on Uber’s expansion in NYC, likely to be voted into law tomorrow, is a “boutique side issue” that only a “small set of excited tech people who are reading Mashable” care about, but warns that Uber has unlimited cash and will spend it to chip away at his popularity.

  • Here’s De Blasio in Saturday’s Daily News explaining how he sees the stakes in the Uber fight. He writes: “When you consider what’s at stake—from ensuring workers can make a decent living, to managing the surge of more than 2,000 new cars on our streets every month, to protecting consumers from overcharges, to making sure we have more accessible vehicles for New Yorkers with disabilities—it’s our responsibility to act.”

  • One sign that the fight is escalating: Uber’s chief strategist David Plouffe tweets last night: “Things are not on the level at NYC’s City Hall. Wasn’t the City Council told this was all about “congestion”? Not anymore.”

  • In the wake of a recent California Labor Commission ruling deeming an Uber driver as a company employee, and facing several similar lawsuits about its own workers, cleaning services company Homejoy has announced it is shutting down, Carmel DeAmicis reports for Re/Code.

  • Of the 34,340 people who gave money to Barack Obama’s 2012 campaign and have also given in 2016, Senator Bernie Sanders has received donations from nearly 25,000 of them while Hillary Clinton has received support from just over 9,000 of them, data-mining firm Crowdpac has found, David Catanese reports for US News.

  • Senate candidates Russ Feingold of Wisconsin and Kamala Harris of California are proving that the Senate doesn’t have to live in the digital dark ages: they are voluntarily filing their campaign finance reports electronically, reports Michael Beckel of the Center for Public Integrity. (h/t Adam Smith)

  • Quartz’s Adam Epstein reports on how NASA learned to get good at social media. It’s a lovely case study, but it reads as if NASA didn’t do anything social or participatory until Twitter came along and a communications staffer, Veronica McGregor, made the spur of the moment decision to start an account for the Mars lander. In fact, as Jeanne Holm, who was then the agency’s chief knowledge architect, once told me, it was the 2003 Space Shuttle Columbia disaster that showed NASA that it had a distributed network of volunteers (thousands helped collect and map the debris that landed across several states) and fans (the agency had just launched a new website and many people left heartfelt sympathy messages). Those realizations led to a wholesale shift in how NASA engages the public, the fruits of which we now see.

  • An ex-Google employee who now works for Slack, Erica Baker, says a crowdsourced salary spreadsheet that she and some coworkers started “got reshared all over the place” leading to discoveries about pay discrimination, some more equitable shifts in pay, as well as grumpiness from her managers, Kristen Brown reports for Fusion.

  • LinkedIn CEO Reid Hoffman says self-driving autonomous cars shouldn’t just be allowed, they should be “mandatory in the vast majority of spaces.”

  • WikiLeaks’ Julian Assange tells Der Spiegel that since the site’s launch of a “next generation submission system” the site is “drowning in material now.”

  • New York City’s Big Apps competition launched Thursday night at Civic Hall with a focus on affordable housing, zero waste, connected cities and civic engagement, reports Miranda Neubauer for Capital NY.

  • With Greece’s formal economy collapsing, an informal “solidarity economy” appears to be growing, experimenting with alternative currencies to manage bartering and time banks, reports Emma Graham-Harrison for The Guardian. She notes, “There are many projects whose obsolete websites stand as the only memorials to their founders’ dreams, ranging from a project for unemployed young people in Athens to the votsalo (pebble) currency,” whose failure she reports in detail.

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First Post

UBERTOOL

UBERTOOL

Uber uses app as advocacy platform; Georgia, Argentina, and Mexico are tougher campaign finance regulators than the US; and more.

  • Many tech companies are reluctant to use their platforms directly for political purposes. Think of what it took for Google to decide to make its homepage “go dark” to protest SOPA/PIPA. Not so Uber, which has just added a “DE BLASIO” button for its app users in New York City that takes them to a page promising long delays on their service if New York’s mayor and city council isn’t stopped from putting a temporary cap on the number of new cars Uber can add to its base. As Bloomberg News notes, this isn’t the first time the company has made such a move.

  • Here’s the petition site that Uber is driving users to. The city council is expected to vote next week on the bill. According to the New York Times, Uber execs met with the mayor and other top officials this week and made clear that they wouldn’t accept a higher cap, leading first deputy mayor Anthony Shorris to say that the company’s opposition to regulation seemed like “some kind of religious issue.”

  • In the New York Times, Michael Barbaro and Ashley Parker trace how many of the presidential candidates, from Jeb Bush to Rand Paul to Hillary Clinton, are navigating the debate over Uber, and by extension, the changing nature of work today. The comments on Bush’s post on LinkedIn yesterday attempting to position himself as a disruptive innovator suggest that he isn’t in the best position, historically, to claim such a role for himself.

  • So far, claims by the leading presidential candidates that they are garnering huge grassroots support are not borne out by their actual small-donor fundraising, Kenneth Vogel and Tarini Parti report for Politico.

  • Less than 1/5 of Hillary Clinton’s campaign funds have come in amounts of $200 or less, the proverbial small-donor threshold, and the reason may well be this: fewer than 100,000 of the 2.5 million email addresses garnered by her 2008 campaign were still active, as Nicholas Confessore and Maggie Haberman report for the New York Times.

  • The countries of Georgia, Argentina, Costa Rica, and Mexico all score higher than the United States in terms of how stringently they regulate campaign finance, according to this new global analysis of 54 countries conducted by Global Integrity, the Sunlight Foundation and the Electoral Integrity Project. In terms of actual, practical enforcement of their laws, the United Kingdom comes out way ahead of everyone else.

  • Read former Reddit CEO Ellen Pao’s powerful commentary on the challenges of online free speech, and then ponder the choice of her Washington Post editors to title it “The trolls are winning the battle for the internet.” As I read Pao, that’s exactly the opposite of what she believes.

  • Alex Howard reports on the fun argument that broke out between Clay Johnson and Eric Mill (former colleagues at the Sunlight Foundation’s Labs) over whether the launch of Democracy.io (noted here yesterday) is a good thing. Johnson thinks really solving the problem of email and Congress requires making software that “helps Members of Congress receive and sort through their messages.” Mill says that that burden is on Congress, and enabling more people to participate in communicating with their representatives is a good thing. Otherwise, one just ensures “that Congress is never made uncomfortable.” As Howard says, “both men have a point.”

  • New from Accela’s Mark Headd on Civicist: Why 18F’s new approach to procurement reform matters.

  • Related: We’re holding a “Symposium on Innovative Procurement” next Tuesday, July 21 at Civic Hall with NYC CTO Minerva Tantoco, Kevin Ryan of Gilt, former HHS CTO (and Civic Hall senior fellow) Bryan Sivak, Gino Menchini of National Strategies, Scott Anderson of Control Group, Mark Headd, and many more. Register here.

  • In Medium, Alana Hope Levinson explores the “new pink ghetto” of newsrooms: the job of social media editor, which is disproportionately held by women, asking if it is genuinely a stepping stone to other jobs or a repeat of women being delegated to supporting roles in journalism.

  • On TechCrunch, Jennifer Vento, the managing director of Women Online (and longtime PDM colleague and friend), writes about the rise and spread of Femhack, a grassroots international feminist hackathon inspired by the life and work of Pakistani activist Sabeen Mahmud.

  • Wanna get to know Civic Hall’s incoming project director Erin Simpson, who is starting with us next month? Check out this exit interview she just did with Microsoft Chicago, where she has been a technology and civic engagement fellow.

  • Ah, if only this were true (those of you who have been to Personal Democracy Forum will appreciate the joke).

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First Post

AFFORDANCES

AFFORDANCES

A White House program to bring cheap or free internet to 275,000 homes; China censorship watchdog criticizes LinkedIn; and more.

  • The White House is making a push on the digital divide, launching a new pilot program called ConnectHome that will bring free or cheap internet service from a range of participating companies to 275,000 homes in 27 cities, Issie Lapowsky reports for Wired. “About half of low-income kids in the U.S. have no web access at home,” she notes.

  • A new infographic from the White House illustrates the depth of the problem. Unfortunately, getting another 275,000 homes online will barely put a dent in it.

  • Lapowsky also reports for Wired on how the U.S. Digital Service is working to “make the immigration process suck less.”

  • Following in Hillary Clinton’s footsteps, Jeb Bush’s campaign has announced that it will release the names of its big money bundlers too, Nicholas Confessore reports for the New York Times.

  • Money from billionaires and millionaires is dominating the financing of nearly all the presidential campaigns, reports Bloomberg News’ Zachary Mider.

  • Speaking of which, leading Republican presidential candidate Donald Trump says his net worth has risen more than $1 billion, to more than $10 billion, since he declared his candidacy, citing rising real estate values, Gerry Mullaney reports for the New York Times.

  • Bernie Sanders and Ben Carson are the only presidential candidates raising most of their money from small (under $200) donors, Jonathan Topaz reports for Politico.

  • This is civic tech: The Electronic Frontier Foundation has released Democracy.io, a new tool that makes emailing congressional lawmakers as simple as a one-click process that was inspired by the Participatory Politics Foundation and assisted with open-source Congressional contact data from the Sunlight Foundation. Said EFF Tech Fellow Sina Khanifar, who helped develop the tool, “Advocacy organizations that can afford it have long had access to tools for delivering bulk constituent messages, but those solutions are expensive for regular citizens. Democracy.io helps to fill in that gap by giving people an easy way to have their voices are heard in Washington.”

  • New York City is rolling out its update to the city’s open data law with a primary goal of making it easier for regular people to access information, Capital NY’s Miranda Neubauer reports. She notes, “As part of the roll-out, the city will be highlighting how to easily visualize data sets from the open data portal using a tool called Data Lens, initially for selected data on universal pre-K locations, restaurant locations, 311 service requests, NYPD motor vehicle collisions, and wi-fi hotspot locations.”

  • Judging from this story in The Mandarin by Craig Thomler, this year’s GovHack in Australia, an annual event started in 2009, was a huge success with more than 1800 participants across 31 locations (including 6 in neighboring New Zealand). Some of the more intriguing projects include “Can you afford to speed” (a mobile app that shows drivers the fines other speeders have been charged along the route they are driving) and “MineCraft your city” (a topographically accurate map of Canberra that can be explored or played with for city planning purposes).

  • Tom Trewinnard and An Xioa Mina from Meedan share some tips on how to avoid translation problems in real-time news. This is for anyone who has ever struggled with Google Translate.

  • Greatfire.org, which fights online censorship in China, takes a whack at LinkedIn’s Reid Hoffman and Jeff Weiner for cozying up to the regime.

  • Alex Alsup of Detroit’s civic hacking company Loveland Technologies explains why they’ve stopped using Google Street View for their amazing parcel-by-parcel map of the city’s beleaguered properties and instead switched to Microsoft Bing’s Bird’s Eye view. Apparently Loveland’s base map uses Open Street Map, and an email from Google told them they couldn’t combine Street View images with non-Google maps.

  • Next City’s Jen Kinney reports on Credit Explorer, a new app released by Philadelphia’s Water Department to help encourage residents to conserve more.

  • The good folks at Public Lab (on whose board I serve) are looking for some volunteers to join its “oil testing kit beta.” Get a free kit and help advance citizen science!

  • Public Agenda, a nonpartisan, nonprofit organization dedicated to helping leaders and citizens navigate divisive, complex issues and work together on solutions, is looking to hire a new director of public engagement programs.

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First Post

BLOGGED DOWN

BLOGGED DOWN

A eulogy for the ways things were before social media took over; should Reddit be turned into a workers’ coop?; and more.

  • Hossein Derakhshan, aka “Hoder,” who was once known as Iran’s “blogfather” for his influence on the online scene there in the early aughts, and who spent six years in prison for blogging, now writes a heartbreaking reflection on Medium on how much he, and we, have collectively lost in the web’s rapid transformation from blogging and hyperlinking to social media mongering. Just read the whole thing.

  • Speaking of the rise of social media: 63 percent of Twitter and Facebook users say that each platform serves as a source of news, a new Pew Research Center/Knight Foundation report finds. But Twitter news users are more attentive to news about national government and politics, international affairs, business and sports. Meanwhile, Facebook users are slightly more likely to post and comment about government and politics.

  • The New York Times media columnist Farhad Manjoo suggests that Reddit be turned into a workers’ coop where moderators can be rewarded with stock options, building on a proposal from Reddit board member Sam Altman. Why stop at Reddit?

  • On the other hand, Sam Biddle of Gawker argues, pretty convincingly, that Reddit “can’t be saved” from the rampant misogyny and abusive behavior of its core users, however much they dress it up as “free speech.”

  • Union Square Ventures’ Albert Wenger says that Hillary Clinton’s reference to needing better jobs and workplace protections in the age of the “gig economy” needs a completely different frame, focused on a universal basic income and informational freedom.

  • If you are wondering why Clinton’s campaign is asking her supporters to send her their birth dates, it’s so they can better integrate data about them, Derek Willis of the New York Times explains.

  • The Intercept’s Micah Lee explains in step-by-step detail, how to communicate securely online “in a way that’s private, secret and anonymous.”

  • Here’s a fantastic in-depth “blueprint for designing hackathons” written byJeanne Brooks and Lam Thuy Vo, drawn from their experience organizing Hacking Journalism events.

  • More than 95 percent of the 220,000 individual requests to Google under the “right to be forgotten” provision have come from ordinary members of the public rather than high-profile public figures, The Guardian’s Sylvia Tippman and Julia Powles report. They note, “The data, which has not been revealed publicly until now, was found during an analysis of archived versions of Google’s transparency report and details the numeric breakdown of each request and associated link by country and issue type. The underlying source code has since been updated to remove these details.”

  • This is civic tech: Our Jessica McKenzie reports on DataLook’s “Data for Good” replication marathon, which is underway now and aimed at getting civic hackers to adopt successful projects from around the world and replicate them in their own cities and states. Interestingly, they’re using an open Slack channel to coordinate the effort.

  • Microsoft’s Technology and Civic Innovation team in New York sums up its first year, and while I’m obviously biased (Microsoft is one of the founding sponsors of Civic Hall), I must say it’s a pretty impressive set of accomplishments.

  • The White House is holding a “Demo Day” on August 4th focused on tech inclusiveness, CTO Megan Smith announced during a conference in Aspen.

Categories
Civic Hacking Data Science open data

USING SLACK TO RUN A “DATA FOR GOOD” REPLICATION MARATHON

USING SLACK TO RUN A “DATA FOR GOOD” REPLICATION MARATHON

The founder of a Hacker News-style site for data for social good projects says that there is not enough replication in the civic hacking community, and he means to change that.

A year after launching DataLook, a Hacker News-style site highlighting data projects for social good, Tobias Pfaff and his colleagues are spearheading a 10-week replication marathon of some of the site’s top reusable projects in advance of a TEDx competition they qualified for this spring. Participants are finding each other and collaborating on Slack, although if it makes more sense to take problem solving to outside sites—Github’s issue tracker, for example—they are encouraged to do that as well.

“I think there is not enough focus on replicating projects [in the civic tech community],” founder Tobias Pfaff tells Civicist in a Skype interview. “I think it might be less sexy to do things that other people have done before.”

However, Pfaff also points out that replicating projects can be faster and easier than starting an open data project from scratch. Replication, he says, “can be super sexy” because you can get things done—and start having an impact—quickly. He points Civicist to Jason Hibbets’ framework for civic hackers, which outlines three kinds of projects: green fields (new and untested); cloned (tested, approved, and repeated); and augmented (tested and improved upon).

One successful and much-discussed replication is the late U.S. Politwoops, a transparency project documenting politicians’ deleted tweets, which was based on a project first launched in the Netherlands in 2010. The service recently made headlines after Twitter pulled its API access for violating terms of service. However, other iterations of Politwoops continue to run smoothly in 30 other countries.

The first project replicated as part of DataLook’s marathon was a Twitter bot that automatically posts information about animals up for adoption at local shelters. The person behind it, Slack user justnisdead, says that future replications would only take 15-30 minutes per bot.

DataLook’s goal for the marathon is to demonstrate the impact that replication can have in just 10 weeks, and then to challenge the TEDx judges to imagine what they could accomplish if the marathon was extended to a year or more.

DataLook (originally Data for Good, until they found that name was already a registered trademark in the U.S.) was built during a startup weekend in Germany last year. It was always meant to be a home for replicable data for good projects, however in the year since Pfaff has found that the user base is really too small for a robust upvote/downvote-style site. There just isn’t enough traffic.

(He speculated this might be because many of the major players in the civic tech scene—Code for America, for example—are hosting many of these conversations in private or semi-private/branded spaces, and that others are spread out on various platforms like Reddit and DataTau.)

And yet Pfaff and his DataLook colleagues know many of the projects on the site are worth replicating. “A month ago,” Pfaff says, “we went through our complete database and discussed which [projects] are really cool and which are reusable…[which solve] generic problems that appear in every city around the world and at the same time the code is open source.” These are the projects they pulled out for a shortlist, and are actively encouraging data scientists to replicate during the marathon. The shortlist of projects includes Councilmatic; FixMyStreet; a food inspection forecasting app; Link-SF, a resource for homeless and low-income city residents; and more.

DataLook has asked encouraging interested parties to join an open Slack channel and find the projects that most interest them and connect with likeminded people. There are currently twenty or so members of the general DataLook channel.

Pfaff makes clear that the end of the marathon is not meant to be the end of replicating projects, but that the purpose of the marathon is “to see what is possible within a given timeframe.”

“And then we can see what happens next,” he adds.

Categories
Direct Action movements organizing

FLAGGED DOWN AND RISING UP

FLAGGED DOWN AND RISING UP

After more than a decade of life in the Networked Age, the long-standing imbalance in American public life around race and gender is being reset.

In just three weeks, the call to take the Confederate flag down from the grounds of South Carolina’s capital went from a hashtag and an e-petition to conclusive legislative action. Last week’s vote by the state legislature was the result of many converging forces and trends: the rise of a new generation of Southern elected officials more attuned to the needs of global commerce than local tradition; the increasing sensitivity of many American corporate leaders to social issues; the frequently demonstrated capacity of modern social justice movements to attack and damage corporate brands using digitally-powered campaigns; and the emergence of a much more robust, youth-driven and leaderful civil rights movement powered by networked media.

Beneath the surface, a big shift is underway. Voices long ignored and issues long marginalized are forcing their way into the larger mainstream, changing the very meaning of what is mainstream in the process. And this isn’t because the number of police killings of blacks has suddenly increased, or the number of state-sanctioned Confederate memorials suddenly jumped, producing more protest. The wounds of white supremacy in America remain as hurtful and unhealed as before today. But after more than a decade of life in the Networked Age, where open and connected media is almost ubiquitous, the long-standing imbalance in American public life around race and gender is inexorably being reset.

An almost hydraulic force is at work. In the same way that the underground water table punches through the earth’s surface wherever the ground gets more permeable, the undercurrents of America’s less powerful classes are finding their release through the new open media system fostered by the internet, even as they remain less visible on legacy media and in corporate suites. As Dante Barry, the co-founder and executive director of Million Hoodies for Justice said at Personal Democracy Forum a month ago, “The open internet puts the pop in popular uprising. Popular uprisings require a platform that allow the many to speak to the many, all at once…the potential of the internet is in decentralizing who can drive governance in this country.”

Online, we can see the surge. In 2012, the membership of Color of Change, the leading online organizing group focused on racial justice, grew by 4.8 percent; in 2013 it grew by 3.8 percent. In 2014, it grew a whopping 38 percent. Now, says its executive director Rashad Robinson, Color of Change has 1.3 million members, and not only are they more actively engaged than in the past, they are also giving more.

MoveOn.org, which has a much bigger and whiter membership base of around 8 million, reports that the two fastest growing petitions in its history, in terms of how quickly they hit half a million signatures, were their recent one responding to the Charleston massacre with a call to take down the Confederate flag across the state, and an earlier one from the NAACP that it elevated after the George Zimmerman verdict in the Trayvon Martin killing. Close to one-third of the people who signed the post-Charleston petition were new to MoveOn.

Says Anna Galland, MoveOn’s executive director, “It feels like the last two years is really one long civil rights moment—with Trayvon as the launch point. If I look at the combination of the Zimmerman petition and this (ongoing) moment around the confederate flag, we’ve added something like hundreds of thousands of new members around our work on civil rights.”

She adds, “Clearly our petition was building on years of organizing and advocacy and groundwork that was laid by groups including the NAACP and others. I see this as one of those moments where an online petition served as an important accelerator—there was an opening, and the widespread outrage online absolutely helped encourage public officials like Mitt Romney and Jeb Bush and the Republican state legislators who promised to introduce legislation to take down the flag.”

Behind the big vehicles of national online campaigns are a penumbra of smaller actions expanding all over the country. A scan of both group’s platforms show literally hundreds of petitions on racial justice issues ranging from ending the veneration of Confederate symbols to demanding police accountability and economic opportunity. And Black Twitter is becoming a major force in nurturing these actions. As scholar Kimberly Ellis puts it, “#BlackTwitter is here to stay and is only growing increasingly more powerful since its emergence in 2009, when the Pew Research Study chose to highlight this phenomenon of overrepresentation of Black usage of Twitter far beyond its representative population in the United States.”

Broadening the Mainstream

To get a sense of how big a shift we are seeing, I spoke to two early African-American online activists, Chris Rabb, who ran the Afro-Netizen email list and blog from 1999 to 2009, and Cheryl Contee, the co-founder (with Baratunde Thurston) of Jack & Jill Politics, a political blog started in 2006 that joined forces with Elon James White’s This Week in Blackness in 2013. At its height, Afro-Netizen had about 10,000 people on its list-serve; Jack & Jill Politics hit about 600,000-700,000 monthly unique visitors at its height. While relatively small compared to the kinds of numbers we see today, both were vital early networking hubs for people of color hungry for meaningful political content online.

Years ago, Rabb told me that he didn’t think African-Americans would take to social networking in the same way that white bloggers were, because they needed to feel safe in sharing their concerns online. And indeed, when Contee and Thurston started Jack & Jill Politics, they both chose pseudonyms (Jack Turner and Jill Tubman, referencing early abolitionists) because it really wasn’t safe at all to be an outspoken black blogger. For Rabb that was somewhat less of a concern because he had a plethora of political connections on Capitol Hill, which in his words “led to a virtuous circle of validation.”

But those days are ending, Rabb and Contee both told me. “More people of color with more perspectives are adding their voices to the fray in an individual manner, not requiring brands, like Afro-Netizen and Jack and Jill Politics,” Rabb says. “What mattered more [back then] was our individual networks. Sharing AfroNetizen content was far more labor intensive,” he adds. Indeed, running Afro-Netizen was so time-consuming that when he started writing his book Invisible Capitalin part inspired by his own experience parlaying his connections into digital capital—he set it aside.

“What enabled me at least to stop using a pseudonym,” Contee says, “was the external validation we began to receive and seeing how large the community became. It became more difficult to represent and organize that community behind a pseudonym and I think others found that true as well.” She adds, “And while I and others like me have experienced some negativity and hacking online, no one has actually been killed or had their careers destroyed yet from speaking up online.”

Rabb points out that the over-representation of African-Americans in terms of mobile phone use, texting and Twitter usage has contributed greatly to the shift. “Now there’s a critical mass of black folk where there’s more of a sense of support, where your voice is not going to be the only voice. There’s some sense of protection and community that didn’t exist ten years ago.” Rashad Robinson of Color of Change agrees, but he puts it slightly differently: “You can be engaged in debate and conversation [online] with people having your back. But it’s not so much about safety as it is about having power.”

Contee and Rabb also both see a bigger culture change underway. Says Contee, “The overall sophistication of users…during the six years in which we ran Jack and Jill Politics has increased dramatically. It’s easy to see the impact of JJP and blogs like it in terms of the way that people talk online and present their opinions—with transparency, boldness, directness, irreverence with few sacred cows.” Rabb concurs, noting, “Now I see so many strong voices from people of color who aren’t necessarily mainstream which is great, and so the mainstream is broadening.”  

Up to a point. Rabb, for one, said that he still thinks about when to share something publicly versus only sharing within his Facebook friends circle. “When people express views that press against institutional racism or imperial capitalism,” he notes, “then there’s a real chance of reprisals that can be symbolic, personal, political, and professional.” He adds, “I’m still a black guy who travels and can be found on Google and I don’t want to be killed.”

It would also be a mistake to interpret the success of recent racial justice petitions on MoveOn’s platform as a sign that the larger white liberal community that it enfolds is ready for more systemic change. As Robinson admits, “We test other issues, more systemic issues, with MoveOn members and they just don’t perform well. They can’t go deep on stop-and-frisk or systemic racism,” he says of his MoveOn allies. He adds, speaking of the white liberal-left, “#TakeItDown is a victory but are we any closer to those people talking about the funding model for public education? Or really pushing for voting rights legislation? Or addressing the funding models in our cities around criminal justice?”

The question of what comes next as the symbolic power of Confederate culture melts down remains hanging in the air. On the one hand, it’s really a change when a Republican governor like Robert Bentley of Alabama preemptively orders his state to stop hoisting the Confederate flag and declares, “A flag is not worth a job.” (Recall the late George Bush adviser Lee Atwater, who memorably described the GOP’s southern strategy as going from shouting “n—-r, n—-r” to more abstract stuff like “state’s rights” and cutting taxes, but with the same racist intention.) On the other hand, as Robinson points out, “We win on the Confederate flag but then we have a bunch of really bad jobs for black people in the South. So we’re working on campaigns on Walmart and the auto plants in the South.” 

To be sure, fights on economic issues are much harder than flag wars. But I can’t help but think that, like the giant snow farm still sitting in Boston’s Seaport District, the residue of last winter’s massive snowfalls, white America is melting slowly into the ground. There’s a hard core of ice up there in Boston that is still frozen solid, and it’s even got its own micro-climate that keeps refreezing some of the water coming off the top of the heap. But the mass is breaking down, and so are some of the hardest ingrained symbols of white supremacy in America.

To be honest, I never thought I’d live to see Southern states like South Carolina and Alabama move to officially discard their Confederate flags. And yet, the day is here.

Categories
Analytics Media

Parsing Upworthy’s Big Pivot

Parsing Upworthy’s Big Pivot

Equating Upworthy with clickbait has always obscured the real secret to their success: the company is among the web’s most deft practitioners of sophisticated analytics.

  • Since launching in 2012, Upworthy has done a few things very well.

    Upworthy perfected the socially-optimized “curiosity gap” headline. This was both a blessing and a curse—the site attracts around 20 million unique visitors per month, but it is synonymous with clickbait, an image they haven’t quite been able to shake even after shifting away from those thoroughly unloved headlines.

    Upworthy mastered curating the web—finding high-quality content with bad headlines, then tinkering with the framing to give it better headlines and help it find an audience. That has been Upworthy’s niche for the past three years. But that’s changed now that Amy O’Leary, formerly of the New York Times, has taken the helm as Editorial Director. Now, Upworthy is producing its own 5,000 word articles about the fast food industry. Its staffers are called “editors” instead of “curators.” This week, O’Leary released a new report on “Upworthy’s Editorial Vision,” which helps to define this pivot in Upworthy’s content strategy.

    As the company transitions to content creation, it’s worth asking what makes Upworthy different. Equating Upworthy with clickbait has always obscured the real secret to their success.

    It isn’t the clickbait headlines. Plenty of imitators picked up on Upworthy’s rhetorical stylings, leading Peter Koechley to announce “sorry we kind of broke the internet last year” at The Guardian’s 2015 Changing Media Summit. In fact, Upworthy has been moving away from “you won’t believe what happened next”-style headlines for years. They started using those headlines because they tested well. Then everyone else started using the same headlines. Then users got tired of them. So they didn’t test so well anymore, and Upworthy’s style shifted.

    In fact, “clickbait” doesn’t do justice to Upworthy’s viral model. The point of Upworthy was never to maximize clicks. It was to maximize shares. If people click on a headline and are disappointed with what they find, they generate a single page-view. (That’s nice if you have an advertising-based business model. Upworthy doesn’t, and never has). If people click on the headline and like what they find, then they’re more likely to share that piece of content through Facebook and Twitter. And that’s how the audience grows and progressive messages break out of their Filter Bubbles.

    It isn’t Facebook optimization. Facebook is the main driver of online news traffic today. Companies used to focus on “search engine optimization,” reasoning that the way people find anything new online is through google searches. Today, companies focus more on social optimization, recognizing that the balance of online power has shifted. But Facebook can be a cruel master. Tweaks to the Facebook algorithm can send your traffic plummeting. If you are too successful at generating traffic through Facebook, the site might just decide to duplicate your model and bring that traffic in-house.

    It isn’t the content itself. Part of what has made Upworthy different from its copycats is the focus on substantive content with a progressive bent. Upworthy, so to speak, is people. Hiring the right curators with the right taste and judgment has been a core element of finding and shepherding share-worthy social content. But that content has always come from mining the web. All of Upworthy’s top hits have come from some other media producer.

    No, what makes Upworthy special is their approach to analytics. Tracking the right data, thinking about data, and using data correctly has always been the thing they get more right than anyone else.

    Analytics was at the core of their initial launch. Eli Pariser and his team realized that simple A/B headline testing (the same type of testing that he’d done for years as Executive Director of MoveOn) could help build a massive audience for important stories that simply had never been framed right.

    Analytics was what drove them to clickbait. (Except it was actually sharebait.)

    And then analytics was what drove them away from clickbait. In February 2014, Upworthy stopped focusing on pageviews and unique visitors and started focusing on “attention minutes.”  

    The switch from pageviews to attention minutes is emblematic of what sets Upworthy apart from its competitors. Everyone uses some form of analytics these days. It’s relatively simple to measure pageviews, clicks, retweets, and shares. Analytics is basically how we keep score in modern-day journalism.

    But all this digital data can easily lead you astray, particularly if you’re measuring the wrong thing. Optimizing for pageviews leads to a bunch of stupid slideshows. Optimizing for clicks leads to curiosity-gap headlines, regardless of the story they link to. Optimizing for fundraising leads to an endless string of dire warnings.

    Take a look at slides 17-20 in O’Leary’s slide deck. Upworthy has spent a year and a half gathering rich data on attention minutes from tens of millions of visitors. That’s data they have and their copycats don’t. And now they’re starting to use that data for their own storytelling. Whatever happens next, they’ll monitor, listen, and learn, and adapt.

    The hard part of the new digital journalism isn’t the math or the software code that drives analytics and A/B testing. The hard part is figuring out what the right metrics are. Focus on the easy stuff and you’ll create a powerful engine driving you inevitably towards irrelevance. The center of Upworthy’s big pivot is a focus on the hard parts of analytics. That focus drove them to be the social web’s biggest curators. Now it will drive them as the social web’s latest content creators.