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CIVIC TECH NEWS & ANALYSIS
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#PDF Civic Tech

NANJIRA SAMBULI ON ATROCITY AND THE WEB

NANJIRA SAMBULI ON ATROCITY AND THE WEB

  • Personal Democracy Forum is in less than two weeks, and we’re reaching out to some of the speakers for a quick preview of their respective talks and panels. What follows are a few words from Nanjira Sambuli, a research manager at iHub in Nairobi, who will deliver a talk on “During and After Atrocity: How Kenyans Use The Web to Heal and Deal.”

    So, for people who aren’t familiar with your work, how does it relate to civic tech?

    I manage research around governance and technology at iHub. That basically means that I spearhead and/or oversee research projects that assess how technology is being adopted or co-opted into governance in Kenya, and increasingly in East Africa. Its relation to civic tech is through insights gleaned from, for instance, studying if/how ICTs have facilitated two-way interaction between government and citizens

    You’ll be talking at the conference about how Kenyans have used the web to “heal and deal.” What most surprises you about the use of the web after an atrocity?

    My country has faced a number of security-related tragedies in the past three years, and due to the increasing uptake of social media, Kenyans have had an opportunity to grieve together, share in their anger, and at various turns engage in collective action towards seeking accountability or raising funds for emergency relief. It has been particularly interesting to observe the various civic roles that Kenyans online have engaged in, individually and collectively. It has also been interesting to observe the life cycle. For instance, very pertinent, difficult questions are often asked, in a quest to seek accountability. Folks, for instance, will tweet various authorities and representatives with great vigor “in the heat” of an event, but that vigor seems to dissipate the moment we move on to something else in the news cycle. Observing this over time has led me to wonder if the use of social media in times like these, and how Kenyans typically engage on these platforms, can be considered civic tech, and what that means for developers, legislators, civil society organisers, activists and others keen on engaging them online, or offline towards a civic action. The Kenyan case is not necessarily unique, but a particularly interesting one off which to ask deeper questions on what constitutes civic tech: is it tools, is it the use of tools, is it both?

    The theme of the conference this year is the future of civic tech. As briefly as you like: Where do you think civic tech is going, what do we have to look forward to, and what pitfalls should people working in this sector be aware of?

    I’m intrigued by the idea behind the term and concept of civic technology. As yet, I haven’t come across an agreed upon definition, and based on practice, it seems centered around designing specific tools that can facilitate or enhance civic engagement or civic action. I am curious as to how impact is assessed. I am curious (as a researcher) whether citizens’ needs are incorporated into design and implementation. I am curious as to what has been found to be the motivation and incentives among the various target audiences to use and reuse such tools as designed. One pitfall I think should be considered is that people may not be keen to visit 10 different apps designed for 10 different civic actions…how do we ensure that the design, deployment and continued use of civic technology is considered meaningful and worthwhile in the long-term? 

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#PDF

#PDF15: GUIDE TO BREAKOUT SESSIONS

#PDF15: GUIDE TO BREAKOUT SESSIONS

Breakouts are organized in seven thematic tracks: Organizing and Activism, Digital Tools and Techniques, Civic Clinics, Ideas and Controversies, Media Praxis, Tech Futures, and We-Government.

Taking questions during a break-out session at #PDF13. (Personal Democracy Media)
  • You want panels? We got panels. Herewith, the Personal Democracy Forum 2015 guide to the 27 breakout sessions planned for the two days of the conference, this coming June 4-5. They’re organized in seven thematic tracks: Organizing and Activism, Digital Tools and Techniques, Civic Clinics, Ideas and Controversies, Media Praxis, Tech Futures, and We-Government. Most of them are structured with three or four expert speakers, with time for short presentations, panel discussion and audience participation. A few are participatory workshops (as noted). This is where you get to drill deep on topics you care about, brush up on the latest developments in your field, and find other people with interests like yours.

    As in past years, all panels are taking place after lunch, in two hour-long slots from 2:00-3:00pm and 3:30-4:30pm, with a coffee break in between. All of them are in NYU’s Kimmel Center, accessible by elevator from Skirball Center where the main hall talks take place.

    Organizing and Activism

    Thursday June 4—2:00-3:00pm: Confronting the Counterrevolution: How Civic Actors Can Hold Their Own in Global AffairsAmb. Ben Rowswell, Katherine Maher, Andrea Chalupa, and Taylor Owen (moderator). In global politics, networks of individuals are challenging existing power structures. With minimal organizational structure, these groups leverage anonymity and encryption, and are capable of the type of collective action once reserved for large hierarchical organizations. But from Russia to Venezuela—to the United States for that matter—the state is fighting back. As they grow in power, citizen movements attract more adversaries jealous of defending their own power. In the Hobbesian world of global politics, disruption has the potential to become a brutal process. This panel will look at how how digitally-enabled civic action groups can structure themselves to compete in the global political arena.

    Thursday June 4—3:30-4:30pm: How the Net (Neutrality Battle) Was WonMichael KhooAlthea EricksonEvan GreerMalkia Cyril, and Sally Kohn (moderator). This panel will focus on two key topics: How grass-roots techies, civil rights activists, and industry start-ups combined forces to win the fight for public opinion and the open internet, and what challenges lie ahead in sustaining that victory.

    Friday June 5—2:00-3:00pm: Pro-Internet and I Vote: How Can the Net Build Political Power in 2016? Malkia CyrilDavid SegalZephyr TeachoutJessy Tolkan, and Craig Aaron (moderator). Overseas, some internet activists are forming political parties, like the Pirate Party, and in some places winning a share of representation. But politics in America is structured (and some might say constrained) by the two-party system. Building on the net neutrality session above, and with the 2016 election approaching, this panel will discuss how pro-internet activism and populist energy can be translated into real and lasting political power.

    Friday June 5—3:30-4:30pm: Black Twitter, #BlackLivesMatter: Turning Pain Into Political Power. Lizz BrownLauren BrownBridget ToddKimberly Ellis (moderator). In a follow-up to her PDF 2014 main hall speech last year, Dr. Kimberly C. Ellis (aka @DrGoddess) will host a panel discussion on the role of #BlackTwitter in the “movement-with-a-hashtag” activism of #BlackLivesMatter. This panel will also explore the further application of tech innovation to civic engagement, examining how to turn the pain of poverty, police brutality, and other forms of injustice into actual political power beyond street protests.

    Digital Tools and Techniques

    Thursday June 4—2:00-3:00pm: Navigating the Political Data Provider LandscapeTom DoughertyJim GilliamTiana Epps-JohnsonPaul Westcott, and Heidi Sieck (moderator). If you want to influence politics, you need to know what buttons to push. In a digital world that means knowing where voter, candidate and election data is and how to get it. The panel of leading data providers and practitioners will get you the answers.

    Thursday June 4—3:30-4:30pm: How Digital Advertising is Reshaping EverythingAnnie LeveneJosh KosterPatrick Ruffini, and Tracy Russo (moderator). Just how far can, and should, you go in microtargeting your message? What techniques are proving most effective, cost-wise? This panel will look at emerging campaign strategies as we head into 2016, and focus on how the make the most of your digital advertising dollar.

    Friday June 5—2:00-3:00pm: Innovations in Messaging the Electorate (Sponsored by Rentrak). Scott Tanter, Christopher Frommann, Jennifer Green, Bret Leece, Edward Niles, and Carol Davidsen (moderator). This panel will build on Davidsen’s main hall keynote at the end of Thursday, and take a closer look at the origination of integrated data sets, how campaigns use them, and how privacy is handled.

    Friday June 5—3:30-4:30pm: Using Facebook for Advocacy (Sponsored by Facebook)Steve JacobsDeanna ZandtAlex Torpey, and Crystal Patterson (moderator). The world’s biggest social network has become a critical vehicle for all kinds of advocacy. This panel will zero in on how it can best be used by people in and around government to improve civic engagement and public responsiveness.

    Civic Clinics

    Thursday June 4—2:00-3:00pm: Understanding and Overcoming Barriers to Participation. John WebbJon SotskySandy Heierbacher, and Allison Fine (moderator). While many Americans engage in civic life, doing everything from voting, joining causes, volunteering in their communities and voicing their concerns, tens of millions are on the sidelines. Some are locked out. And some are tuning out to processes that don’t engage them. This panel will explore new research on why so many Americans are civic bystanders, why they don’t vote in local elections, and whether different approaches to civic engagement may be more fruitful.

    Thursday June 4—3:30-4:30pm: Labs for Social and Economic Development. Palak ShahCarmen RojasHannah Calhoon, and Ibrahim Abdul Matin (moderator). In the last few years, tech innovators and movements for economic justice have started collaborating on new models for serving the needs of America’s poorest and most exploited workers. In this session, the founders of three such labs will share what they’ve learned so far.

    Friday June 5—2:00-3:00pm: Build With, Not For (Workshop I). Co-led by Josh StearnsKenneth BaileyLiz BarryAn Xiao MinaSandy Heierbacher, and Demond DrummerWe can build better civic tech, journalism, campaigns, global development projects, and more if we reorient our processes to work with communities, not for them. This two-part workshop will focus on drawing lessons from across sectors and highlighting tools to help anyone build with, not for. (Attendees can reap maximum value even if they’re only able to make one of the two sessions.) The first session is focused on cross-sector storytelling. As a group, attendees will discuss what inclusive development looks like across sectors and the challenges faced in initiating these processes in the context of our respective professional fields. The conversation will be guided by co-leads working on collaborative development in a variety of fields who will share their experience addressing and overcoming these issues. By the end, participants will have built a common language of challenge, spec-ed out some starter points for solutions/actions, identified potential collaborations beyond PDF, and hold a more intersectional perspective on what bottom-up innovation means.

    Friday June 5—3:30-4:30pm: Build With, Not For (Workshop II). Josh StearnsKenneth BaileyLiz BarryAn Xiao MinaSandy Heierbacher, and Demond DrummerIn this second session, participants will go through a design exercise for moving at the speed of inclusion. Attendees will break into small groups, each facilitated by one of the co-leads above, and go through the process of developing an engagement plan for a civic project. In addition to putting lessons from the first session into action, participants will also learn foundational skills for putting these lessons into action, such as how to map stakeholders and “intervention” (also known as engagement) opportunities. This session will have an element of play to it. At the end, participants reflect on their process together and collect the plans to be published online where anyone can “fork” them (social code working just like computer code, after all).

    Ideas and Controversies

    Thursday June 4—2:00-3:00pm: Hacking Culture for Social ChangeAndrew SlackBridgit Antoinette EvansKerri Kelly, and Tracy Van Slyke (moderator). If you change culture, you change politics. This panel will explore how a new generation of digitally savvy activism is working with major cultural tropes and happenings to try to alter America’s course.

    Friday June 5—2:00-3:00pm: Cooperative Alternatives to the Sharing EconomyTrebor Scholz, Palak ShahAndres Monroy-Hernandez, and Nancy Scola (moderator). Continuing a conversation begun in mid-March with a panel at Civic Hall, this session will delve into efforts to organize industries and write code that empowers workers and participants more than owners and investors. 

    Friday June 5—3:30-4:30pm: Connecting the Unconnected: Access, Digital Inclusion and the Open Web (Sponsored by Mozilla). Raina KumraJosh Levy, Jochai Ben Avie and Nancy Scola (moderator). Owning a mobile phone is not necessarily joining the internet. There are a quarter billion Android users who have never connected to the internet, and in some markets users spend 10 percent of their wages on data. Companies, governments, civil society, and other actors are wrestling with how to bring the next wave of users to the internet, with some pioneering new business models and approaches, notably zero-rating. This breakout session will begin with brief positioning statements examining the benefits and harms of zero-rating, and will explore alternative market solutions to connecting users to the full diversity of the open Web. Then participants will be invited into an interactive discussion around models that are already being tested and how to form an agenda that enables digital inclusion.

    Media Praxis

    Thursday June 4—2:00-3:00pm: Fixing Our Attention. Tristan HarrisRachel WeidingerAndrew Golis, and Sabrina Hersi Issa (moderator). The future is here and it’s breaking the present, media theorist Douglas Rushkoff has written. As a result, our personal and collective ability to focus on stuff that matters is constantly being challenged by media and technology that tries to distract us with spectacle and addict us using behavioral science. Building on Harris’ morning keynote on this topic, this panel will discuss strategies for reversing these trends, ranging from a new ethics of tech design to apps and organizing strategies that may help us pay attention to what is truly important.

    Thursday June 4—3:30-4:30pm: Check It Before You Wreck It: Fighting Viral Misinformation Online. Claire WardleMadeline BairEllery BiddleSunita Bose, and Tom Trewinnard (moderator). Social networks have proven to be powerful platforms for spreading information during critical, breaking events. However, increasingly this takes the form of rumor, fake content and misinformation: think Hurricane Sandy, Syria and the Boston Marathon Bombings. This panel will discuss the misinformation ecosystem, introduce recent efforts to build a culture of verification, and offer tangible debunking methods for journalists, citizen journalists, and anyone who gets their news via social media.

    Friday June 5—2:00-3:00pm: How Civic Tech is Changing the Way Newsrooms Cover Elections. Jenn TopperDerek WillisJonathan CapehartLuciana Lopez, and Chris Gates (moderator). This panel will unpack how civic tech is changing the way newsrooms cover elections. In the year preceding the 2016 presidential campaign, newsrooms are already staffing up for the election. Meanwhile, technology offers newer, more impactful ways of storytelling. We’ll discuss how the landscape has changed since the 2008 and 2012 campaigns, what technology might be on the horizon in 2016, and how it might affect the concept and expectation of real-time reporting.

    Tech Futures

    Thursday June 4—2:00-3:00pm: Disruptive Opportunities in MobileBart MyersTed HendersonDamola OgundipeRachna Choudhry, and Erhardt Graeff (moderator). As users spend more time on their mobile devices and less at PCs, civic tech is shifting too. This panel will look at new and existing efforts to better connect people to their representatives and to bring civic information to people when they may be most inclined to engage with it.

    Thursday June 4—3:30-4:30pm: Building Businesses in Civic Tech (Sponsored by Omidyar Network). Jim GilliamStory BellowsDan Brillman, and Stacy Donohue (moderator). Building on ON’s conference on the business of civic tech at Civic Hall in April, this panel will explore paths to creating sustainable and successful civic-tech businesses. 

    Friday June 5—2:00-3:00pm: Financing Political and Civic Tech. Shaun AbrahamsonStacy DonohueBenoit WirzMike Mathieu, and Julie Menter (moderator). It’s tough to get funding for a new venture, even more so if it’s trying to create positive change. This panel of funders will take participants behind the curtain and share the best ways to raise capital, how investors evaluate entrepreneurs, and what a great pitch looks like. It will cover solutions for both for-profit and non-profit structures, as well as the hybrids in between.

    Friday June 5—3:30-4:30pm: The Evolution of Political AnalyticsScott TranterKass DevorseyMasahiko Aida, David Seawright, and Ethan Roeder (moderator). Campaign analytics is no longer an experiment. Now it’s a guiding light for campaigns, a standard by which the modernity of a campaign is measured and a field of practice that has attracted tens of millions of dollars of investment since 2012. This panel will look at questions including: What strategic advantage can campaigns still hope to yield from analytics? How are the newly established for-profit institutions in the space influencing the practice? In 2015, with enhanced national voter files a ubiquitous resource, the building of individual-level candidate support and turnout models has been described as “a trivial task.” If microtargeting is no longer a strategic advantage, what is? What benefits will campaigns reap from the established institutions on both the left and the right? How might these outside actors complicate or even impede the efforts of campaigns? Much has been made of the culture gap between Democratic and Republican campaigns in terms of how they use tech and collaborate over data, but is the gap really that big? 

    We-Government

    Thursday June 4—2:00-3:00pm: Speedbumps on the Road to Gov’t as a Platform (Sponsored by Accela). Emma MulqueenyAmen Ra MasharikiGreg Bloom, and Mark Headd (moderator). Big cities, states, and national governments in the U.S. and U.K. have embraced open data. Events like NYC Big Apps and the National Day of Civic Hacking in the U.S., Hack the Government in the U.K., and GovHack in Australia are encouraging civic hackers to build new apps and services with government data. A growing number of commercial entitiesbig and small, new and old, are looking at open data as a way to build a business, or enhance an existing one. Several years into the open data revolution, how are we doing? This panel will discuss the current state of open data, “government as a platform” and have a frank and open discussion on where we’re falling short and how we can do better.

    Thursday June 4—3:30-4:30pm: NYC 2025: A Workshop with the Mayor’s Office Digital Team. Jeff MerrittMinerva Tantoco, and Jessica Singleton. Come brainstorm about the future beyond today’s effort to close the digital divide. Believe it or not, 2025 is just ten years away! At this workshop-style session, you can share your ideas and visions with City Hall’s digital doers.

    Friday June 5—2:00-3:00pm: Reinventing the Think Tank (sponsored by New America)Tim WuAnnmarie LevinsAlec Ross, and Anne Marie Slaughter (moderator). This panel will look at how to marry policy, technology, bottom-up change, and how to connect government to citizens in the business of solving public problems in this century.

    Friday June 5—3:30-4:30pm: Designing the Digital Legislature. Emma MulqueenyBen KallosSeamus KraftDavid Moore, and Melissa Sandgren (moderator). As representative bodies from the U.K. Parliament and U.S. Congress down to city councils start to modernize their use of technology, innovators on the inside and outside alike are working to think beyond simply delivering our grandparents’ government at the click of a mouse. New forms of interaction enabled by open, collaborative tools are on the horizon. This panel will hear from several key innovators helping point the way towards a genuinely digital legislature.

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#PDF Civic Tech GovTech

CATHERINE BRACY ON WHY PUBLIC ENGAGEMENT IS BROKEN

CATHERINE BRACY ON WHY PUBLIC ENGAGEMENT IS BROKEN

“I’m hoping to challenge the audience to think critically about our role as advocates for digital democracy. Are we focused on the right problems? Where are our blind spots?”

Personal Democracy Forum is in less than two weeks, and we’re reaching out to some of the speakers for a quick preview of their respective talks and panels. What follows are a few words from Catherine Bracy, Code for America’s Director of Community Organizing, who will deliver a talk entitled “Public Engagement Is Broken. Are You Part of the Problem?”

So, for people who aren’t familiar with your work, how does it relate to civic tech?

Code for America’s mission is to build government that works for the people, by the people in the 21st century. We do that by collaborating with government on improving service delivery—in the health, safety and justice, and economic development areas—through technology. We also focus on improving the public’s relationship with government by creating innovative spaces and channels (sometimes digital) where government and residents can meet.

I understand you’ll be speaking at the conference about how public engagement is broken. Is this public engagement with government or with communities or something else entirely? You will also address how someone can tell if they are part of the problem; are people in the audience going to be squirming when you get there?

I’m speaking specifically about the public’s engagement with government. I’m certainly hoping to challenge the audience to think critically about our role as advocates for digital democracy. Are we focused on the right problems? Where are our blind spots? Why haven’t we been able to significantly move the needle on the public’s sense of trust in government? But, I’m also really hopeful and plan to share some bright spots I’m seeing.

The theme of the conference this year is the future of civic tech. As briefly as you like: Where do you think civic tech is going, what do we have to look forward to, and what pitfalls should people working in this sector be aware of?

I think we’re at a point in the civic (gov) tech movement where we can move from building apps to show what’s possible to really thinking strategically about how we can implement technology to make structural change inside government. We are beginning to measure our success not just by how many users a particular app gets, but by how much impact a tool has on a social outcome, or by the kinds of process and policy changes that happen within institutions as a result of building a tool. In terms of what to watch out for, I think we’re going to need to pay a lot of attention to privacy as we help governments open more data. But generally, there are lots of pitfalls whenever you try to change the status quo. As someone, can’t remember who, said, “the first ones through the wall are always the bloodiest.” But the friction is part of the process. It’s how we know we’re getting stuff done. And we’re extremely excited about what’s next. 

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Crowdsourcing Mapping open data

HOW “CIVIC ANTIBODIES” ARE EXPOSING THE ITALIAN MAFIA

HOW “CIVIC ANTIBODIES” ARE EXPOSING THE ITALIAN MAFIA

MafiaMaps is an app to crowdmap the mafia phenomenon all over Italy.

  • “We want to make mafia visible to everyone, city by city, region by region.”

    I am not at a press conference held by the Italian Ministry of Internal Affairs or the Head of the police; I’m with a group of young political science students. And this is not just wishful thinking: MafiaMaps is an app they are building to map the mafia phenomenon all over Italy.

    Pierpaolo Farina, Hermes Mariani, Claudio Ripamonti, and Samuele Motta are part of the core group of MafiaMaps volunteers, about 15 people in their early- to mid-20s. We meet in the courtyard of the Political Science faculty of the University of Milan, where they’re studying or recently graduated.

    The group met and bonded during a political science class on the sociology of organized crime.

    While in Italy there is—predictably—a lot of research on the mafia, the young students felt that there wasn’t a structured organization of all that knowledge.

    So, two years and a half ago, they started WikiMafia, an online encyclopedia (Creative Commons-licensed) that now counts more than 200 full articles, and another 1,000 partially completed or draft articles.

    On WikiMafia, you can find anything from mafia organizations and their historical development to power structures and infiltration in the public administration and private sector.

    But as the WikiMafia volunteers’ work and their academic careers progressed, they felt that something was missing: How do you give people immediate access to all this knowledge? How do you make people understand that mafia is everywhere in Italy and closer than people think?  

    They eventually figured out that an app would make all of their research immediately available to anyone.

    That idea became MafiaMaps, a constantly updated map pinpointing the last-known location of convicted criminals and of mafia killings, as well as where anti-mafia organizations are at work, creating projects and organizing events.

BUILDING A KNOWLEDGE BASE—AND A CROWDFUNDING CAMPAIGN

“We start from the judiciary inquiries,” explains Pierpaolo Farina, the project manager. “It’s the only way to have data that is compelling and precise: you have names, dates. Then we broaden the scope and keep researching, interviewing people and fact-checking everything.”

Analysis includes books and other research materials, sometimes even “oral history”: in many cases, I’m told, the “everyday” mafia victims do not make it to the news, so nobody writes about them.

Farina mentions the case of Pasquale Campanello, a prison guard in Poggioreale, Naples. A father of two, Campanello was only 32 when he was shot by four killers in 1993 for refusing to help convicted criminals receive messages and gifts from their outside accomplices. There are no books celebrating him, killed just for doing his job.

The team went to talk to his widow and created a lasting trace of his sacrifice: now WikiMafia has an article on Campanello and he will soon be on the map.

WikiMafia cost about 150 euros and many hours of volunteer work. Since its inception, MafiaMaps has aimed to have a life of its own: “We decided to launch a crowdfunding campaign to create a community that uses the app: it would be useless to develop it, otherwise,” says Farina. At 26, he is one of the few graduates of the group, as well as a published writer and prolific blogger.

 

Colors correspond to various mafia groups: The Sicilian Cosa Nostra is purple; the Calabrian 'Ndrangheta is blue.

Colors correspond to various mafia groups: The Sicilian Cosa Nostra is purple; the Calabrian ‘Ndrangheta is blue.

For months, the team studied other successful crowdfunding campaigns and then set up their own, with a number of intermediate goals: the first 10,000 euros will provide mapping for the Lombardy region, reaching the 20,000 threshold will allow them to map other two regions and so on. The final goal is 100,000 euros for all 20 regions.

“We wish we had Kickstarter in Italy: it would make things so much easier!” Farina jokes. But I interview them on a productive Monday morning: Farina has just returned from a popular morning radio show. “We raised 400 euros in 10 minutes!” he says.

Next, MafiaMaps will go “the start-up way,” they say, looking for foundation grants, sponsors, and other forms of financial support.

“We do not want public money, in order to avoid the controversy that often arises for those who work on the matter: that you do it because you expect to live with government funding,” Farina declared in an interview to prominent newspaper La Repubblica, earlier this month.

The Faculty of Political Science will soon give them a room to use as their headquarters and they are already in touch with a number of possible sponsors.

The campaign was launched on March 21 and has raised about 14,000 euros so far. As the final day is May 23, MafiaMaps will likely have only enough money to start mapping Lombardy.

The guys do not seem worried: they have already started developing the app: “We’re gonna start with that and do it in the best way possible,” says 23-year-old Hermes Mariani, a MafiaMaps co-founder from Lecco. “We will release the app as scheduled, next March. When people will see the results, they will want to help and support MafiaMaps in their region.”

ALLIES

MafiaMaps will allow users to contribute, pointing out news, events, but it will be a selective crowdsourcing.

“We’ll verify everything before putting it on a map, as we check carefully the contributions to WikiMafia,” 26-year-old Samuele Motta clarifies.

Many of them have studied the mafia for years and are critical of the sloppy work they often see on the issue. “If you say everything is mafia-related, then it’s easier to argue that nothing is really mafia-related,” says Claudio Ripamonti, a 20-year-old volunteer. They later explain that, in white-collar crimes, mafia affiliates are often a loose connection, but their role is often amplified. Also, despite many connections between mafia, politics, and enterprise, “we’ve never been sued in two years of work,” says Farina, laughing.

While big and small anti-mafia organizations are already supporting and contributing to the project, MafiaMaps has an ally in the Italian open data community, and, fittingly enough, from Sicily. Confiscati Bene (“well confiscated”) is a participatory project stimulate an effective re-use of buildings and other assets seized from the mafia.

The project investigates their current condition and potential through the analysis of relevant data coming both from official sources and from bottom-up, citizen-monitoring initiatives, as previously reported on techPresident.

It is not an easy task, Confiscati Bene project manager Andrea Borruso tells Civicist in a Skype interview: “Public datasets date back to 2013, many information are still missing and the quality hasn’t improved at all in the past two years.”

Confiscati Bene was born from a hackathon a little more than a year ago and has been nurtured by a small and active volunteer community. The founders recently created an association and are looking for a business model, Borruso says: “This year has been great but this project, this topic, deserves more, it deserves actual everyday work…instead of nights!”

He’s only half-joking: Borruso says that their work got them prizes and acknowledgments (they were mentioned as a best practice by former World Bank open data specialist Samuel Lee during the last PDF Italy) but it hasn’t got any easier in the 14 months since Confiscati Bene’s inception.

And the Italian institutions are not helping: “We’ve recently been told that the agency [ANBSC, the Italian National Agency for the Management and Disposal of Assets Seized and Confiscated from Organised Crime] is updating the data but at the moment nothing is available, not even the old datasets,” he explains.

As I write, an independent and volunteer initiative is the only place showing the national datasets of the confiscated assets, while the government page displays a “coming soon” sign.

“IN ITALY, CIVIC ANTIBODIES WORK!”

For many years, the mafia was perceived as only affecting the south of Italy and as a rough, unrefined form of organized crime. Inquiries and trials in the early 90s showed a rather sophisticated systems with ramification all over the country and abroad, including the United States.

One of the most prominent judges at the time, Giovanni Falcone, worked closely with the FBI, the NYPD, and federal prosecutors in a case known as the Pizza Connection, busting an international heroin smuggling ring that laundered drug money through pizza parlors. (His statue can be found at the FBI Academy in Quantico, Virginia.)

The fact that this kind of project started in northern Italy is quite significant: “We’re proving that civic antibodies work,” says Farina, a reference to the common metaphor of the mafia as Italy’s disease.

Still, it’s not easy to talk about it: “We recently presented MafiaMaps in my hometown,” adds Mariani. “People came to us saying that they know the mafia is there, but it’s better not to know all these things. We wanna show them they’re wrong.”

The MafiaMaps team follow the words of Judge Falcone, displayed on their website: “The mafia is not invincible, it is a human fact, therefore, it has a beginning and an end.”

One of the heroes of the anti-mafia movement, Falcone was killed with his wife and three police officers in 1992: his car exploded as he was reaching his native Palermo.

“Italy has been called ‘the mafia country’ for many years. We’re very proud when we’re interviewed by foreign media and hear that we’re now the country with a strong anti-mafia movement,” says Pierpaolo Farina at the end of our interview.

Last Monday, Judge Falcone would have turned 76. Saturday will mark the 23rd anniversary of his death.

It will also be the last day of the MafiaMaps fundraising campaign.

Categories
#PDF Civic Tech

NANCY LUBLIN ON “WINNER TEXTS ALL”

NANCY LUBLIN ON “WINNER TEXTS ALL”

Personal Democracy Forum is in less than three weeks, and we’re reaching out to some of the speakers for a quick preview of their respective talks and panels. What follows are a few words from Nancy Lublin, the CEO of DoSomething.org and Crisis Text Line.

  • Your upcoming talk is titled “Winner Texts All.” In your work at Crisis Text Line, you’ve made intensely personal connections possible over a seemingly impersonal communication method. What has that taught you about capturing the power of the text message? Where is the inspiration for your talk coming from?

    Text feels both more private and anonymous, while also allowing for deeply personal real sharing. It’s a phenomenal medium for counseling. Last week someone posted something on Imgur that said: “I suffer from depression and my anxiety prevents me from calling the suicide hotline. Found out there is a text version 741-741 “Start” and it’s been some of the best advice no therapist in 16 years has given me.” That post was shared over 600,000 times in 24 hours, then went to Tumblr, then the homepage of Reddit.

    The theme of the conference this year is the future of civic tech. As briefly as you like: Where do you think civic tech is going, what do we have to look forward to, and what pitfalls should people working in this sector be aware of?

    I’m excited about how much is happening in this space, but I am going to lay down a controversial plea: we don’t need lots of stuff, we need lots of good stuff. For example, Crisis Text Line copycats are a really dumb idea that will confuse people and fragment the data. So while I believe in an open system, I’m hoping we can all be smart and collaborate to do the best, most important work, efficiently.

Categories
movements organizing

THE UNFINISHED BUSINESS OF THE PEOPLE’S CLIMATE MARCH

THE UNFINISHED BUSINESS OF THE PEOPLE’S CLIMATE MARCH

After all of the hype, where is the People’s Climate Movement?

The People’s Climate March last fall in New York City was a monumental feat of organizing prowess. Seasoned environmentalists from big-budget nonprofits worked with grassroots activists from scrappy community-based groups to pull together the largest environmental demonstration in history. The motto “To change everything, we need everyone” was prominently displayed on the homepage of PeoplesClimate.org. To encourage inclusivity, the international environmental group 350.org hired a contractor to implement an online platform that supported decentralized network organizing. The platform was an important tool for getting people, especially those outside New York City, to the march. It made it easy for anyone to participate, even if they were not a member of a big environmental group, through a system of “hubs” that invited people to join based on geographic-, religious-, community-, or issue-based identities. However, after the march was over—after the headlines had been made—financial, technical, and administrative support for the hubs ended, in spite of declarations that the march would be “about more than just a single day.”

 

(South Bend Voice/Flickr, CC BY-SA 2.0)

(South Bend Voice/Flickr, CC BY-SA 2.0)

When I first wrote about the People’s Climate March last fall, Tammy Shapiro, the person contracted by 350.org to oversee organizing on the hubs platform, said she hoped that it would stay online after the march as a resource for future climate change activism. Shapiro had worked on an earlier iteration of the hubs platform called InterOccupy, and saw the critical part it had played in Occupy Sandy, even after Occupy Wall Street had allegedly “died.” Shapiro hoped that the hubs platform could be a similar springboard for climate actions post-march.

Technically, the hubs platform is still online. The hubs are still listed; at least a few are still active. However, the link to start a new hub is broken, and if hub coordinators run into a problem, technical or otherwise, there is nobody responsible for assisting them.

 

Clicking on the link to start a new hub takes you here.

Clicking on the link to start a new hub takes you here.

Phil Aroneanu, a co-founder of 350.org, and Matt Leonard, 350.org’s director of special projects, point out that march organizers, including 350.org, never intended to create a new “People’s Climate” organization; it was a temporary coalition brought together by the powerful idea of putting on the largest climate demonstration in history. The hubs were, by their account, meant to be similarly short-lived. But even if it was not 350.org’s responsibility to support the hubs indefinitely (although they are covering the costs of keeping PeoplesClimate.org online), opting out of them was a missed opportunity. If the march was really about “action, not words,” dismantling infrastructure that could support that work—by neglect at least, if not intentional disassembly—is the last thing an environmental organization trying to support a movement would want to do.

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A PLACE AT THE TABLE

To be clear, we are not talking about a particularly high-tech platform. The default hub homepage prompted coordinators to describe each hub’s mission (for example, the Skaters wanted to “roll forward with real progress on climate action”). Each hub had buttons for people to join its listserv, to RSVP to the march, to join a Facebook group, and a space for a blog. Funding for the hubs also covered MaestroConference calls. But however simple, the hubs were also highly customizable. Hub coordinators took advantage of this to varying degrees. Compare, for example, the People’s Climate Art and the Nuclear-Free Carbon-Free hubs with the more bare-bones hubs for Canadians and Workers.

 

A basic hub page for Climate Literacy.

A basic hub page for Climate Literacy.

What made the hubs unique was that they were set up to facilitate organizing free of organizational ties. In the run-up to the march, an anti-fracking group asked Shapiro to create a hub for them, but she refused and suggested they start a generic anti-fracking hub instead. There is no hub for Greenpeace or the Sierra Club, but there are hubs for Pagans, Beekeepers, Anti-Capitalists, Grad Students for Climate Justice, and the Deep South.

Christopher Wahmhoff, a hub coordinator from Kalamazoo, Michigan, believes the platform “forced large NGOs to play a hand with the small guys.” After the 2010 oil spill in the Kalamazoo River, Wahmhoff recalls that all of the big environmental organizations used the disaster to ask for donations, without coordinating with local groups. “We never really got to have a voice in our own oil spill,” he tells Civicist.

But in the run-up to the march Wahmhoff says, “We got to sit at the same table.”

In a nearly 10,000-word post-mortem on the hubs, provided to Civicist, Tammy Shapiro notes that some of the hub coordinators were members of national nonprofits that found the hub system “more inclusive, diverse, and connected than their individual organizations.”

The Maryland hub coordinator, and a Sierra Club organizer, Seth Bush, reported that, “The hubs were an opportunity to work past the traditional Sierra Club folks, and bring in more people from more diverse areas. We want a forum that is connecting all of these [regional] groups in a sustainable way that isn’t just ‘Sierra Club’s organizational motives’ but more creative and from the bottom up.”

“Hubs provided a really great front door for unaffiliated people to come into the movement and find their people, people they didn’t know previously,” says Gan Golan, an artist and activist who studies decentralized network organizing with Shapiro at the Movement Net Lab. Golan was involved in the arts mobilization for the march.

“When you start to create self-organizing on the basis of people’s self-affinity,” Golan adds, “that is a solid bedrock…people want to maintain those connections.”

 

The Faith contingent at the People’s Climate March. (Peter Bowden)

 

“NOT A PARTICULARLY MEANINGFUL INVESTMENT TO EXIST IN PERPETUITY”

“Traditionally a lot of big products from the environmental movement come from very defined coalitions,” Matt Leonard, 350.org’s product manager for the march, tells Civicist. “We very intentionally wanted to make the People’s Climate March bigger than that.” Implementing the hubs system was one of the ways 350.org and other march organizers tried to make the march more inclusive.

Leonard says that the idea of the hubs was “met with a lot of skepticism” within 350.org. “[But] the ones of us who did have a background in grassroots organizing did push for this,” he adds.

(Back during the planning period for the march, Shapiro and her colleagues at Movement Net Lab pitched the hubs to march leadership as part of a larger suite of organizing strategies and tools. Although their ideas were not incorporated in their entirety, Shapiro and her colleagues, including Golan, were hired as individuals by different parts of the march organizing body.)

As for what happened to the hubs after the march, Leonard says, “Understandably, some of them dissolved,” citing a lack of motivation to continue organizing.

However, Leonard confirmed to Civicist that it was a deliberate decision to not give centralized support to the hubs post-march.

Phil Aroneanu, a co-founder of 350.org, tells Civicist that the hubs worked because people had a common goal: “Everybody knew what their job was which was to get their people out [to the march].”

Although Aroneanu did not exactly disparage the value of the hubs, he did not lavish the platform with praise, saying, “The hubs are one of many ways that people got engaged in the climate march.”

He  adds:

One of the issues that we run into a lot, especially in digital organizing, [is]: ‘let’s just put a platform out there and see if people come to it and organize themselves.’ As a traditional organizer, I find that to be a crazy idea. People don’t join a network just to join a network.

Aroneanu says that the hubs worked well in places with little pre-existing organizing, like Syracuse, New York, but were less effective in cities like Washington, D.C., where activists had already worked together.

“Hubs are one of the ways that…certain kinds of people can get involved and feel like they have agency in the work,” Aroneanu says. At another point in our conversation he makes clear that he means “entrepreneurial” types.

But Aroneanu returns to the idea that the platform worked because everyone had something to work for, explaining that the “self-organizing space is most useful when there is a common goal across the network.”

It is “not a particularly meaningful investment to exist in perpetuity,” he tells Civicist.

However, Shapiro’s review of the hubs platform, which incorporated feedback from 42 individual hubs through a group call, a post-march survey, and one-on-one interviews, found that coordinators did want to continue using the hubs, for various reasons.

“MOBILIZE AT A HAT DROP”

Frank Regan was the hub coordinator for Western New York, in addition to being the former chair of the Rochester Sierra Club. In the process of organizing people to attend the climate march, he helped form the Rochester People’s Climate Coalition (RPCC), which was made up of more than 30 groups.

RPCC“If you know anything about Rochester,” he tells Civicist, “[that’s] really unusual.”

In the run-up to the march, Regan invited local media outlets to come to a press conference the coalition held about the importance of the People’s Climate March, but only one media outlet showed. So Regan videotaped it himself and used the hubs to post the clip and a write-up.

“I think it’s a fantastic idea to become the media because the media is doing a terrible job,” he tells Civicist. He wanted the hubs platform to be a place “to become the media” and expressed his disappointment that the hubs are “kind of petering out.”

Still, the Western New York hub is one of those that has not petered out entirely; last month Regan used it to promote the first major event held by the RPCC, Earth Week.

Of the 23 coordinators who responded to a survey Tammy Shapiro sent out after the march, Regan was one of 11 coordinators who told her that they planned on using the hub after the march; eight others said they might use it.

The anti-nuclear hub told Shapiro that they would like to continue using the hub so “when big climate or nuclear moments come up they can mobilize at a hat drop.”

This response alone makes a strong argument for maintaining the hubs. Hub coordinators put time, effort, and energy into forging connections between groups and individuals who share a community, identity, or passion. It’s not clear why a movement organization, like 350.org, would want to let those groups go fallow, only to do all that work again the next time consensus and strength in numbers is needed.

Attempting to answer this question, Gan Golan tells Civicist:

Generally speaking, political parties and campaign organizations can feel threatened by autonomous organizing and can sometimes be hesitant to encourage the base to start organizing on their own terms…part of that is a fear of crazies but also a lack of faith that there is as much intelligence in the base as in the organizations.

“SO MANY MOVING PIECES”

The hubs system was not flawless; far from it. Shapiro herself catalogues a long list of problems and places the platform fell short. Hub coordinators, once self-selected, were all-but-impossible to oust (although you could add coordinators if someone fell off the map entirely), and there was no accountability system to ensure they were doing their job well. The platform was not set up to easily share information between hubs, so it was hard for coordinators to organize solidarity efforts with other hubs; it was also hard for hub coordinators to find and contact specific individuals. Because the various tools incorporated into the hubs platform were not integrated well, coordinators had to post updates and information separately in each forum (Facebook, Google Group, blog, etc.).

 

PCM5

A partial list of hubs.

But the main problem, Shapiro tells Civicist, was a lack of organizing capacity. And hub coordinators felt it. Christopher Wahmhoff, the coordinator from Kalamazoo, told Civicist that although the hubs platform was like a “candyland of organizing,” that he felt like he “didn’t have enough energy to take advantage…[of] so many moving pieces.”

With more time (the hubs got off the ground just two months before the march) and support staff (“it was really just me,” Shapiro says), Shapiro could have worked more with coordinators to ensure that they knew how to best leverage the tools at their disposal. As it was, Shapiro could barely keep up with the requests to form hubs. They launched the platform with a backlog of requests and struggled to keep up as more flowed in.

When asked what she would have done differently with more time and resources, Shapiro says:

So many things. I would have started a lot earlier. I would have built a different system that had a front page that could pull in information from…the whole network. I would have been more intentional about finding coordinators and working more with existing coordinators. I would have integrated the hubs more with the rest of organizing.

When asked to elaborate, she says that the hubs were viewed as a someth

ing apart from other mobilizing strategies, instead of something meant to be integrated into the entire effort.

Finally, she says she would have a larger staff, saying at bare minimum you need a tech person, an administrator, and an organizer, “and we only had me and it was not good.”

MISSED OPPORTUNITIES

Shapiro says that failing to invest more in the hubs was not the only post-march failure: “There was lots of organizing and infrastructure that we created for the march that wasn’t maintained.”

Shapiro says that the point of a big event like the march is to rally supporters and like-minded people and then channel that energy into another event, another action; into a movement.

 

Screenshot of 350.org's homepage, featuring the global climate movement.

Screenshot of 350.org’s homepage, featuring the global climate movement.

She continues:

While the organizations that helped plan the march were able to build off that momentum in their own organizing, there were a lot of people who participated in the march who weren’t a part of one of those organizations and they didn’t necessarily have a way to participate after. The hubs could have been one of the answers but there were other answers as well that weren’t necessarily used.

In a follow-up email to Civicist, Phil Aroneanu explained that after the march “there was literally no more money to spend—all of the resources raised by various organizations had been used to mobilize towards the march.” The question is, if the march was about powering a movement, why didn’t the organizing parties set aside resources for sustaining that movement post-march?

What happened to the hubs platform makes clear that there is a need for tools and platforms to support and build movements that exist outside of traditional organizations, free from funding whims and windfalls or lack thereof. But it also underscores the fact that these tools will need administrators and facilitators. If there is one thing everyone I spoke to for this story could agree on, it is that you can’t just build it and expect them to come.

In a follow-up piece, Civicist will report on the work Shapiro, Golan and others are doing at Movement Net Lab studying and designing organizing strategies and other tools to support decentralized network movements, and on the Lab’s partnership with the Black Lives Matter movement.

Categories
GovTech Smart Cities

THE $42 MILLION DOLLAR INITIATIVE TO MAKE CITIES SMARTER

THE $42 MILLION DOLLAR INITIATIVE TO MAKE CITIES SMARTER

What Works Cities will provide technical assistance and expertise to 100 mid-sized cities to help them develop solutions for their biggest challenges through their use of data and evidence.

This interview originally appeared on the Brookings Institution’s TechTank blog.

Cities are gaining momentum as incubators for innovation. There is much excitement about the idea of cities as “laboratories of democracy.” As a result, cities can learn best practices from one another. Sharing this information can build a strong foundation to amplify and encourage experimentation.

Recognizing the power of shared learning, Bloomberg Philanthropies, in partnership with The Behavioral Insights Team, Harvard Kennedy School, Johns Hopkins, Results for America, and the Sunlight Foundation, have recently launched an exciting initiative. What Works Cities is pledging $42 million to target 100 mid-sized cities, with populations between 100 thousand and 1 million, to help these localities develop solutions for their biggest challenges using evidence-based data.

I recently talked with Michele Jolin, CEO and co-founder of Results for America, who’s also the campaign manager for Bloomberg Philanthropies What Works Cities effort. We discussed the opportunities and potential for this initiative:

What was the impetus for this initiative?

From many of Bloomberg Philanthropies’ Government Innovation initiatives, they learned that city leaders are hungry to do more and do better with data and evidence, but they often struggle to access the relevant tools, knowledge and expertise required for implementation. America’s mid-sized cities (100,000-1,000,000 citizens) typically have little support to help them enhance how they use data and evidence, but they are eager to learn from experts and from one another about how to be more efficient and effective. What Works Cities was created to respond to this need and to improve the ability of mayors and local leaders to deliver results for citizens.

How will the cities be chosen?

We are looking to partner with cities that represent a cross-section of the country, reflecting diverse geographies, demographics, and politics. We also hope to work with cities in various stages of implementing What Works strategies. Most importantly, we are looking to work with mayors and local leaders who are truly committed to enhancing how they can use data and evidence to make their government more effective, improve people’s lives and engage the public.

How can this approach ameliorate some of the current challenges of employing innovation?

There’s already a tremendous amount of forward motion in America’s cities to open up their data, use evidence to ensure services are continuously improving and facilitate innovation, while also enhancing government’s transparency and accountability to the public. This initiative was designed to put additional wind behind mayors’ backs and to define a new level of achievement for American city government. What Works Cities will demonstrate that when city governments across America use data and evidence to drive decisions and engage with citizens, they will achieve more for all their residents.

How do you envision training people who may be less familiar with technology?

Not surprisingly, the level of technological sophistication varies among city governments across the country. Where cities want to advance their knowledge and practice using technology, we will make available significant technological expertise from our partners. The Sunlight Foundation, for example, has extensive knowledge and experience in expanding open data policies to governments at all levels. And the Center for Government Excellence at Johns Hopkins University has some of the leading minds in open data portals and performance management systems and is ready to work with cities interested in putting in place new systems or improving what they currently have in place. Cities have been partnering with their residents to use data to improve the delivery of services for themselves and their neighbors, and What Works Cities is there to help cities advance their practices and know-how, capitalizing on existing momentum

What does success look like?

At the end of three years, we hope to have accelerated the effective use of data and evidence in at least 100 cities, and supported Mayors in their efforts to get better results for all citizens. We also will point to examples of What Works strategies in cities all across the country, so that every Mayor will have examples and models that can be used for how to successfully use data and evidence to improve the lives of residents.

How can cities apply to be a What Works City?

Cities can find more information and apply for What Works Cities on our website. The first What Works Cities will be selected in mid-June based on applications received by June 1. However, cities will have multiple opportunities to apply over the course of the three-year initiative.

Categories
#PDF Analytics Election 2016

ETHAN ROEDER ON THE FUTURE OF POLITICAL ANALYTICS

ETHAN ROEDER ON THE FUTURE OF POLITICAL ANALYTICS

“Journalists should be pushing campaigns to answer ethical questions about the work they’re doing.”

  • Personal Democracy Forum is in less than three weeks, and we’re reaching out to some of the speakers for a quick preview of their respective talks and panels. First up is Ethan Roeder, who ran the data department for the Obama campaign in 2008 and 2012. Roeder stopped by Civic Hall yesterday to lead a brown bag lunch talk on political campaigns and data. We caught up with him afterwards to ask a few questions about the PDF panel he’ll be moderating, on the future of political analytics.

    You’re moderating a bipartisan panel at Personal Democracy Forum on the digital politics of 2016, featuring campaign consultants and analysts Scott Tranter, Kass Devorsey, and Masa Aida. What questions are you going to raise?

    The thing that I’m most interested in is the relationship between outside actors (like I360, Civis, and BlueLabs). The second thing would be innovations in analytics. One of the things I’ve heard is that building an individual-level candidate support model is a trivial affair in 2014. If building an individual-level of support model is no longer an advantage, what is?

    Roeder mentioned that he hasn’t yet figured out if he’s going to ask a framing question to get the panel started, and if so, what it will be. Perhaps people with strong opinions on the subject could offer suggestions in the comments.

    What questions should the media ask campaigns about their use of data this election cycle?

    Here’s what I hope doesn’t happen. As I mentioned in the talk, in 2012 we did a very effective job at hosing the media. And as a result they just came up with their own narratives. It wasn’t necessarily in our best interest but we effectively deflected all of their questions

    What I would hate to see happen is the media learn all the wrong lessons from that. Like Micah said, I hope they just don’t ask, “Does he have a Pinterest page?” There is a “Does he have a Pinterest page” equivalent for data, technology, and analytics. For example, “Are you using online data to target people?” Of course they’re using online data to target people.

    I think that journalists should be pushing campaigns to answer ethical questions about the work they’re doing. “Is there a line you won’t cross?” That’s the question I would ask. If you can’t give me a definition of your own understanding of the lines you won’t cross, it probably means you’re crossing a line.

    I’m less interested in the privacy question than Micah is, although that is a conversation that should happen. I’m more interested in the ethics.

    Did you run into any ethically dubious activities when you were working on campaigns?

    No specific instances.

    Campaigns exist to win. The only motivation of a campaign is to win. The only ethics of a campaign is whatever won’t hurt their chances of winning. I’m less interested in naughty things a particular campaign staffer did, and more interested in asking “What is your ethical compass? How do you determine what you will or won’t do?” I don’t think campaigns have an answer to that.

Categories
Automation movements Social Media

Bring on the Bots

Bring on the Bots

There are lots of things that social media bots could do to enrich our online conversation, monitor those in power, shield us from hate speech, and support social movements.

  • Bots—particularly bots on social media—can’t seem to catch a break in the news lately. First, the Block Bot, a program designed to help Twitter users weed-out disliked content and people, simultaneously fell afoul of Richard Dawkins, members of the conservative press, and legal pundits. Next, an article in the MIT Technology Review outlined the ways social bots act as nefarious “fake persuaders” in online marketing and political communication. Forbes then published a lengthy profile piece on Distil Networks, a company championed by the publication as a battler of “bad” bots. Finally, a Slate piece outlined a slew of crooked, “artificially stupid” though dangerous, instances of automated software agent use.

    Over the last several years, in fact, journalists have increasingly reported on cases of politicians using bots worldwide during contested elections and security crises to pad follower listsspam and disable activists, and send out pro-government propaganda.

    That unsavory actors are using bots globally to their advantage is not in question. However, most stories on this topic fail to ask the bigger question. Namely, is it the nature of bots that makes their usage inherently problematic? Or, rather, is it the means used by the bots to achieve their ends and the intent behind them which makes them so objectionable?

    Deeper digging quickly reveals that there are beneficial bots of all kinds in operation on social media. Bots have been used to facilitate protest and have seen action in critiquing injustice. Consider Zach Whalen’s Twitter bot, @clearcongress, which works to highlight astronomically low congressional approval levels. Or @congressedits, which tweets every time someone at a congressional IP address edits a Wikipedia page. Bots can be used to keep powerful political actors in check.

    By providing automated monitoring, bots can act as a type of social prosthesis for communities of users online. Communities lacking human users to track and publicize political action can now make use of bots which—in the words of one journalist—radiate information automatically. This substitutes to some degree the role of the current events obsessed newshound typically played by humans in a community of users online. This can be important, as in the case of the congressional monitoring bots, and whimsical, as in the case of @stealthmountain, which creates a synthetic “grammar nazi” of sorts on Twitter.

    It is true that these bots may not be able to provide the deep analysis that a professional journalist would provide, but they generate awareness of issues where there previously was an information vacuum. To that end, well-deployed bots can help resolve an increasingly obvious challenge facing social media platforms: that the self-segregating nature of connections online tend to produce echo chambers that prevent people from receiving a diverse set of information. Even in cases where journalists and engaged activists exist and take part in online conversation, bots can work to support these efforts and in some cases surpass them in supplying and processing information.

    Bots and autonomous systems can also be used in reverse, to shield users against the emergent group behaviors on social media which work to dismantle productive discourse. James Poulos of the Daily Beast highlighted these sorts of programs in an article written in support of Block Bot. His argument is that this bot helps users to “see how ‘breaking down boundaries’ isn’t the panacea our creative and optimistic culture so often claims it to be.” Rather, Poulos suggests, the same software used to proliferate spam and manipulate public opinion can be used to limit people’s exposure to toxic, often hateful and abusive, speech online.

    It may become necessary to deploy these technologies. Twitter, Facebook, and others are unlikely to take aggressive and comprehensive actions to resolve issues like harassment and the emergence of echo chambers on their platforms. Despite having the most control over their respective platforms, taking action on these issues would force platforms to wade into the messy politics of playing referee in controversies. By maintaining a position of “neutrality” (some would argue negligence), the responsibility—and blame—continues to rest on users, and not on platforms.

    Moreover, as bad actors become more effective with using bots to shape social activity online, the need for “good bots” may become ever more important. Online social movements may be able to combat bots manually when they are obvious and spam messages in predictable ways. They may not be so successful when swarms of realistic looking identities may be used to conduct long term and subtle campaigns of infiltration in the future.

    It is important not to slip into the complacent cocoon of solutionism with this line of pro-bot argument. As some commentators have worried, “good bots” can look like spam and actually erode the social capital of burgeoning movements online. Automation is powerful. Like the deployment of robots in the physical world, the most effective uses will come with careful study and smart designs that are sensitive to the needs and perceptions of communities.

    Bots which declare their purpose and that they are bots, for instance, would add a layer of transparency that better sets the expectations of the communities they interact with. Bots also might be designed as a kind of community scaffolding, prodding and encouraging when a movement is small, but then deactivating gracefully as people rally to a cause to avoid introducing spam into a conversation.

    The failure of the “good bot” is a failure of design, not a failure of automation. Our discourse would be more productive if it focused on the qualities that make bots the right tool for the job from a social and ethical standpoint, rather than ceding the promise of this technology to those who would use them for ill.

    Samuel Woolley is the program manager of the “Political Bots” Project, a fellow at the Center for Media, Data and Society at Central European University, and a Ph.D. student in the Department of Communication at the University of Washington. He is based in Seattle and can be reached at samwooll@uw.edu and on Twitter @samuelwoolley.

    Tim Hwang directs Intelligence and Autonomy at Data & Society, a research initiative addressing the cross-arena challenges of policymaking around intelligent systems. He is based in San Francisco and can be reached by e-mail at tim@datasociety.net and on Twitter @timhwang.

Categories
#PDF Civic Hall

#PDF15 UPDATE: “A SLEW OF NEW SPEAKERS” & THE CIVIC HALL FELLOWSHIP

#PDF15 UPDATE: “A SLEW OF NEW SPEAKERS” & THE CIVIC HALL FELLOWSHIP

The Civic Hall Fellowship will cover full registration costs to the conference for ten innovators in the fields of creative, social, or political tech. Apply now!

With Personal Democracy Forum 2015 just four weeks from now, we’re excited to share some updates on the conference program, a slew of new speakers, and the launch of the Civic Hall PDF Fellowship Program, which is now taking applications.

The big theme for PDF 2015 is “Imagine All the People: The Future of Civic Tech,” and we have an amazing array of speakers addressing that subject from a variety of angles. The main hall schedule is posted here.

On day one, June 4, the morning plenary talks will focus first on how to best engage citizens and governments in meaningful ways. Then we’ll look at the relationship between tech, civic engagement, equality and empowerment, covering everything from new efforts to uplift workers to the civil rights and police reform movement to the net neutrality victory. And then, before lunch, we’ll pivot to consider how tech can help design a more civil and nurturing society. After lunch and two rounds of breakout sessions, we’ll reconvene at the end of the day for a series of provocative talks about the future, and what we should (or shouldn’t) be worried about as big data and the Internet of Things further permeate our lives.

On day two, June 5, the morning plenary will focus again on the core work of civic tech, starting with a set of talks addressing several promising efforts to make our representative democracies work better. Then, after the morning coffee break, our speakers will focus on what it means to “build with, not for” and how to best listen to and serve our communities. After that, as we head into lunch, we’ll hear from several champions of real change. Following the lunch break and two more rounds of breakouts, we’ll return to the main hall for one more round of plenary keynotes, this time focused on the future of civic tech.

We’ve confirmed more than 30 new speakers: Craig Aaron of Free Press, Kenneth Bailey of the Design Studio for Social Intervention, Liz Barry of Public Lab, Jonathan Capehart of the Washington Post, Hannah Calhoon of Blue Ridge Labs, Tom Dougherty of Knowwho, Demond Drummer of the Smart Chicago Collaborative, Tiana Epps-Johnson of the Center for Technology and Civic Life, Bridgit Antoinette Evans of Fuel Change, Christopher Gates of the Sunlight Foundation, John Paul Farmer of Microsoft, Erhardt Graeff of MIT Media Lab, Ted Henderson to Capitol Bells, Kerri Kelly of CTZNWELL, Josh Koster of Chong & Koster, Seamus Kraft of the OpenGov Foundation, Luciana Lopez of Reuters, Mike Mathieu of FrontSeat, An Xiao Mina of Meedan, Andres Monroy-Hernandez of Microsoft, Rufus Pollock of the Open Knowledge Foundation, Rep. Cathy McMorris Rogers (R-WA), Trebor Scholz of the New School, Nancy Scola of Politico, David Segal of DemandProgress, Andrew Slack of Imagine Better, Anne-Marie Slaughter of New America, Jessy Tolkan of Working Families Party, Jenn Topper of the Sunlight Foundation, John Webb of Google, Rachel Weidinger of Big Here, Paul Wescott of L2, Derek Willis of the New York Times, and Deanna Zandt of Lux Digital. And more are coming—watch this space for updates, including details on the more than two dozen breakout sessions we have in the works.

Last but not least, we are pleased to announce the Civic Hall 2015 PDF Fellowship program, which will cover full registration costs to the conference for ten innovators in the fields of creative, social, or political tech. To apply, fill out this brief survey. Applications are due by midnight May 17; all applicants will be notified on May 20.